Shell YES

Internal

Head of Innovation
Shell China
2015
Serviceplan
Beijing
Roles
Art directing · UX & UI · IA · Idea development
Internal

Shell YES was an internal app designed to strengthen collaboration and knowledge sharing across Shell’s different markets. I led the creative direction, UX, UI and information architecture, working closely with the concept team to shape the experience and its game mechanics.

The app gave employees a place to share ideas and stories across regions, with challenges and weekly competitions used to encourage participation and keep the exchange active.

Built under Shell’s strict brand guidelines and a tight delivery timeline, the app launched across mobile and tablet in more than 13 markets.

The internal launch film

Shown to colleagues across thirteen markets to explain what the app is for and why it is worth posting to.

An internal network that people use

Shell wanted colleagues across markets sharing what they do. The hard part of an internal app is never the build, it is whether anyone opens it twice.

Two phones showing the YES app's story feed and image gallery on a yellow ground
Phone and tablet showing the gallery, under the campaign line "Win as One"

Win as One

The campaign line runs through the app itself, so the thing being promoted and the thing being used speak with one voice.

Launch, not release

An internal product needs its own campaign to reach people who did not ask for it. Banners, portal pages and a QR code back to the app.

Launch communication for the app, a promotional banner and a campaign graphic reading Connect, Share, Inspire
A row of app screens covering groups, stories, winners and the image gallery, over the figure 2,000+ users

Stories, groups and a weekly winner

Groups for teams, a story of the day, and a weekly competition. The game mechanics exist to give people a reason to post the first time.

Thirteen markets, one feed

Language selection at first launch and a feed that mixes markets on purpose, because seeing another country's post is the point of the thing.

App screens shown across languages, over the figure 13+ markets
Tablet layouts for the gallery, group creation and connect sections, over the figure 3,5k+ posts

Phone and tablet, inside brand rules

Built to Shell's brand guidelines on a tight timeline, across both device classes, and it ended up carrying thousands of posts.

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